Business Telephony

transformation of any phone number on a web page into a clickable link. When you click on such a number, your phone will automatically call the number you clicked on.

notification that appears on your PC (name of caller, number, company name, etc.) when a call comes in.

Grouping of different people in one or more call groups (for example the Administration group or the Sales group, etc.). If a customer calls this group, all the phones of the people in that group will ring.

Also called Interactive Voice Response (IVR). Redirection of incoming calls to the right person: “To reach the sales department, press 1; To reach customer support, press 2 etc." 

Display additional information related to the called number (e.g.: call for support, for sales department, for Dr. Peeters, etc.) on your device screen when receiving an incoming call (a text or a number). Very often used after using an IVR or group. 

Manage your presence by connecting your internal or external iCal online calendar (Google Calendar, Office 365, etc.) with your telephony. For example, enter your opening and closing hours and redirect your calls accordingly.

Watch a video on your telephone extension. Accessible to users with a phone that has video capabilities. For example, you could view the person ringing the interphone.

Buy numbers in more than 60 countries (incoming calls). This allows your international contacts to call you at a lower rate and gives you a virtual presence in another country.

ALLOcloud is an operator in most European countries, ideal for organizations with an international presence (incoming and outgoing calls)

Installation of software, called Cloud Softphone, on your PC, Smartphone, Tablet permitting them to be transformed into a landline telephone in order to make and receive telephone calls over the Internet.

Transformation of your PC, Smartphone or Tablet into a landline phone in order to make and receive phone calls (on the User platform). Unlike the Softphone, it does not require any license or installation. 

Having a single number allows you to be reached on all your telephone sets, including on your smartphone, regardless of your physical location.

Connect to an available telephone set which becomes your own (with your own number).

Creation of conference calls for up to 40 participants, protectable by PIN code.

Access to our virtual meeting platform from your browser (video, voice, chat, screen sharing, document sharing, etc.). The Lite version of this service is included free-of-charge in our Business Telephony solution. 

Manage multiple identities (private, professional, etc.) to present the desired number to the person you are calling.

Management of multiple numbers/identities by one person. For example: if you work in 2 companies, if you hold 2 different positions in the same organization, etc.

Automatic configuration of terminals (telephones, softphones, gateways, etc.) when they are connected to the network.

Access to the list of calls and their respective costs in order to be able to charge back.

compatibility with most terminal brands (Yealink, Panasonic, Gigaset Pro, 2N, Patton, Grandstream, etc.).

Service running on any quality Internet connection and therefore does not require changing the access provider. This feature also applies to our business mobile numbers for your data. 

Connect ALLOcloud to an on-site telephone exchange.